2022 Excellence in Customer Service Award Submission Award co-sponsored by 2022 Excellence in Customer Service Award Submission * Indicates Required FieldCompany InformationFull Company Name* Address* Street Address Address Line 2 City Province AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Postal Code Contact Name* Phone number* Alternate number Title Email* Website Facebook Twitter Instagram LinkedIn YouTube Number of years in operation* Number of employees* Business BackgroundPlease include a brief description of the organization (35 words or less).*Include description of primary products and services Award Related InformationImpact on Business Operations (Total 40 Points)Briefly summarize how your customer service offerings have had an impact on your business operations (Max: 600 words). Examples: Sales Growth New product/service offerings, improvements, or enhancements Greater Profitability *Uniqueness of Service Offerings (Total 30 Points)Describe your organization’s approach to customer service delivery and enhancement. (30 Points). Innovative or unique approach to customer service Request for customer feedback Efforts to receive employee feedback on customer service improvements Innovative or unique approach to customer service*Request for customer feedback*Efforts to receive employee feedback on customer service improvements*Employee Training and Incentives (Total 30 Points)Describe employee training and incentive programs undertaken to ensure understanding and delivery of your organization’s service standards (30 Points). Internal and/or external customer service training Incentives and other motivation provided to employees Internal and/or external customer service training*Incentives and other motivation provided to employees*TestimonialsIf you wish, provide two testimonials - one of which must be from a customer/client.Testimonial 1Name Title Company TestimonialTestimonial 2Name Title Company TestimonialI certify that all information submitted with this nomination form is true and correct to the best of my knowledge.* I Agree CommentsThis field is for validation purposes and should be left unchanged.